Visit us
Chocolate store locations
Buy freshly made Gilbert Chocolates at our Jackson, Michigan retail stores — or shop online for nationwide shipping.
Downtown Jackson — Factory & Store
Our chocolate factory and flagship retail store in downtown Jackson, relocated here in 2016 near the original Gilbert locations.
233 N. Jackson Street
Jackson, MI 49201
517-764-3141Store hours
- Monday – Friday 10:30 am – 5:30 pm
- Saturday 11 am – 5 pm
- Sunday Closed
Interested in a tour? Visit our Chocolate Factory Tours page.
Jackson Crossing Mall
A convenient mall retail location for gourmet chocolates and seasonal gifts.
1150 Jackson Crossing
Jackson, MI 49202
517-788-6060Store hours
- Monday – Thursday 10:30 am – 7:30 pm
- Friday – Saturday 10 am – 8 pm
- Sunday 12 noon – 5 pm
- Hours may change for mall holiday shopping schedules
Briarwood Mall — Ann Arbor (Closed)
Our former Ann Arbor retail location at Briarwood Mall.
Closed December 24, 2025 after the mall exercised a lease clause. We are exploring options to return to the Ann Arbor area — follow Gilbert Chocolates on Facebook for updates.